Framaro
Framaro

Framaro Terms of Service

Effective Date: November 1, 2026

By using our website, you agree to these terms. We’ve written them plainly, avoiding legal jargon where possible, but they form a legally binding agreement between you (the visitor or client) and Framaro Studio (the company). We’re a design studio based in Medellín, Colombia, and these terms govern how we interact with you, how you use our site, and the responsibilities we each hold. If you disagree, please do not use this site.

Key Definitions

To keep our services clear, we use specific terms throughout this agreement. Understanding them upfront prevents confusion later.

"Service" and "Work"

"Service" refers to our studio’s deliverables: web design, development, brand systems, and related consulting. "Work" refers to any output created by Framaro for a client, including but not limited to wireframes, prototypes, code, design assets, and documentation.

"You" and "Client"

"You" refers to any visitor, user, or prospective client of the Framaro website. When you enter into a formal agreement for our services, you are referred to as the "Client," and your specific contractual terms will be governed by a separate Statement of Work (SOW) and Master Service Agreement (MSA).

Your Use of the Site

Permitted Use

You may view, read, and share public content from our portfolio and blog for personal or non-commercial reference. Printing pages for internal team discussion is allowed.

Intellectual Property

All site content (text, images, code) is © Framaro. Portfolio case studies feature client work, which may be subject to separate confidentiality agreements.

Prohibited Actions

No scraping, automated data extraction, or linking to our assets without permission. Do not use our site for unlawful activity or to infringe on third-party rights.

Account Security

If we provide any client-facing areas (e.g., project portals), you are responsible for maintaining the confidentiality of your login credentials.

What We Promise About Our Site

  • We will keep our portfolio and public information as current as possible, but the digital landscape moves fast.
  • We cannot guarantee 100% uptime or error-free code on third-party platforms we may link to.
  • Any estimate or timeline provided on this site is illustrative and subject to change after formal agreement.
  • We are not liable for damages arising from your use of (or inability to use) third-party services linked here.

Our Core Principle: Trust, Then Specifics

These terms exist to protect both our studio and our clients. They are built on the assumption that we are collaborating with reasonable professionals who value clear communication and respect for creative work. The specific legal language below supports this foundational goal, not to create obstacles.

*This is not legal advice. For matters requiring formal counsel, please consult with a qualified attorney in your jurisdiction.*

Common Collaboration Pitfalls

Based on our experience with clients across industries, here are terms-related issues that can derail a project. We’ve built our agreements to prevent them.

1 The Scope Creep Trap

A client requests "just one more thing" that wasn't in the original brief. Our terms define a clear change order process, ensuring we track additional work, update timelines, and adjust budgets transparently. This protects both parties from endless revisions.

2 The IP Ambiguity Muddle

Who owns the final logo files? The code? The raw concepts? Our agreements specify deliverable ownership upon full payment. We provide source files; you own the final product. This prevents post-project disputes over creative assets.

3 The Communication Void

Projects stall because feedback isn't timely. Our terms establish agreed-upon communication channels and response expectations (e.g., 48 hours for client feedback on milestones). This keeps momentum and aligns both teams.

4 The Silent Delay Penalty

Delays on our side carry defined remedies (e.g., credits, accelerated schedules). Delays caused by client review bottlenecks also have agreed adjustments. This makes the timeline a shared responsibility, not a one-way street.

Full Terms of Service

1. Acceptance of Terms

By accessing and using the website at framaro.cc, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, you must exit this site immediately. These terms may be updated at any time; continued use constitutes acceptance of changes.

2. Privacy

Your use of this site is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. Please review it carefully.

3. Disclaimer of Warranties

This website and its content are provided "as is" and "as available" without any warranties, express or implied. Framaro disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the site will be uninterrupted or error-free.

4. Limitation of Liability

In no event shall Framaro, its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages (including loss of data, revenue, or profits) arising from your use of the website, even if advised of the possibility of such damages. This limitation applies to the fullest extent permitted by law.

5. Indemnification

You agree to indemnify and hold Framaro harmless from any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these terms or your misuse of the website.

6. Contact & Dispute Resolution

Any questions regarding these terms should be directed to our legal contact at [email protected]. Any disputes arising under these terms shall be resolved in the courts of Medellín, Colombia.

Ready to Discuss a Project?

Understanding terms is the first step. The next is a conversation about your specific needs. Our process is transparent, and our agreements are clear.

Or email us directly: [email protected]