A Direct Line to Medellín
We are a studio built on clear communication and tangible results. Your first point of contact is with a designer, not a sales team.
- Studio Address
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Calle 2 Sur #33-29
Medellín, Colombia - Direct Phone
- +57 301 257 5112
- Primary Email
- [email protected]
- Studio Hours
- Mon–Fri: 9:00 AM – 5:00 PM (GMT-5)
Note for International Clients We highly recommend scheduling a brief video call for initial conversations. This helps align on time zones and project scope before any formal proposal.
Project Inquiry Brief
To ensure our first conversation is productive, please share the following details. This brief helps us understand your needs and assess alignment before we schedule a call.
Our Response Protocol
We value your time and ours. To ensure focused work, we follow a documented process for all qualified inquiries.
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1
Acknowledgment
You will receive an automated confirmation email within 5 minutes of submission.
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2
Review
Your brief is reviewed by our lead designer within 24 business hours.
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3
Next Step
If aligned, you will receive a calendar link to schedule a 30-minute discovery call.
Critical Expectation
We do not provide speculative work or unsolicited proposals. All engagements begin with a paid discovery phase to ensure mutual commitment and clarity.
Studio Context & Visits
While we work globally via video, our studio is grounded in the El Poblado neighborhood of Medellín.
Logistics
- • Address: Calle 2 Sur #33-29
- • Metro Access: Industriales station (10-minute walk)
- • Parking: Limited street parking available
- • Format: By appointment only
Cultural Note
Meetings typically begin with a coffee at a nearby café to establish rapport. We operate on Colombian time, which values personal connection and may start with a few minutes of informal conversation.
The Contact Decision Lens
Before reaching out, evaluate your fit using these criteria. We optimize for focused work, not volume.
What It Optimizes
- • Clarity of project scope
- • Realistic budget and timeline
- • Evidence of design appreciation
What It Sacrifices
- • Speedy, template-driven proposals
- • Speculative work
- • Generic, boilerplate responses
Glossary with Opinion
Terms we use and what they mean to us.
Paid Discovery
A fixed-fee initial phase to define the problem, scope, and strategy. (Not a free consultation.)
Brand System
A scalable set of rules, components, and assets—not just a logo. (The system that powers future work.)
Constraint
A boundary that fuels creativity. (Budget, timeline, or tech are not afterthoughts.)
Handoff
A transfer of files and documentation, not a deadline. (We train your team on the system.)
The Inbound Brief
Scenario: A startup founder in Medellín, needing a microsite for a Q4 product launch, submits a brief. The timeline is aggressive (8 weeks), and the budget is firm. The 'Core Objective' field is filled with a clear, one-sentence business goal.
Our Path: We acknowledge the constraints immediately. In the discovery call, we focus solely on the 'minimum viable scope' that can achieve the goal within the 8-week window. The conversation skips vague aesthetics and lands on a technical plan within 15 minutes. The project moves to a paid discovery phase two days later.
Studio Location
Calle 2 Sur #33-29, Medellín